Privacy and Cookie Policy

Privacy Policy

Thank you for visiting the website for Wild Human Skincare. This page is a detailed overview of our Privacy Policy, and explains why we need to collect information from you and how we use it, whether you are just visiting our website, or using our services. Please review this page carefully and if you have any questions, please send us a message via our Contact Us Form.

Wild Human Skincare are 100% committed to keeping your data safe and secure, will only use the data necessary to improve your experience with us, and will never send you spam and give you control over what you wish to receive from us.

Who We Are

Wild Human Skincare is a registered Limited company in England and Wales (registration number: 13583960). It is the controller of the personal information you submit to us and is responsible for your personal data under applicable data protection law.

You may contact us via our Contact Form, or by post at:

Wild Human Skincare
35 Millbrook Heights
Dinas Powys
Vale of Glamorgan
CF64 4JJ
United Kingdom

What We Collect

When using our website, we may collect some information from you automatically. This may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

Our use of cookies and other tracking technologies is detailed further below.

When you sign up for our newsletter, send us an email, use our Contact Form, communicate with us in any other way, or make a purchase from our website, you are voluntarily providing us with your information. This may include your name, physical address, email address, shipping address, billing address, and phone number. By giving us this information you consent to this information being collected, used, and stored by us in accordance with this Privacy Policy.

How We Use Your Information

We may use your information in a number of different ways. What we do depends on the information, which can be found in the list below.

1. To provide you with the products or services you have purchased from us, and fulfil our contractual obligations to you.

2. To manage any questions related to your purchase in the event of any after-sale queries.

3. To contact you regarding any products or contracted services when necessary or reasonable for their implementation.

4. To provide you with marketing messages via email and other third-party advertising channels, for example, social media websites. All third party websites are required to use your personal information in a manner that is consistent with this policy and relevant data protection laws.

You can stop receiving marketing messages from us at any time. Our newsletter’s all contain a link to unsubscribe or change your preferences.

Your Rights

You have the right to be informed about how your personal information is being used and to access the personal information we hold about you. We undertake to respect the confidentiality of your data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition by contacting us via our Contact Form and indicating the reason for your request. We are happy to help you with any concerns.

Keeping & Sharing Your Information

We will keep your information for as long as is needed to be able to provide the services you have requested to you, or for as long as is necessary to provide additional support.

If necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after it is no longer needed to provide the services to you.

We do not, and will not, sell any of your personal data to any third party. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
  • Companies approved by you, such as social media sites
  • Companies that retail our products so we can resolve any product complaints, faults or any other product related issues.

Cookie Policy

We use cookies when you visit our website. Cookies are small text files with information on your navigation in this website, whose principal objective is to improve your experience. Here you’ll find full information on the cookies that we use, their purpose and other information of interest.

What Cookies We Use

The list below shows the types cookies used by this website, together with information on their purpose, duration and management (proprietary and by third parties) of each one of them. There are four main types of cookies:

1. Site functionality cookies: They allow you to navigate the site and use our features, such as “Add to Bag”.

2. Site analytics cookies: They allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

What Cookies We Do Not Use

We do not store sensitive personal information, such as your name and address, in the cookies we use.

Who uses the information stored in Cookies?

The information stored in the Cookies from our website is used exclusively by us, except for those identified below as “third-party cookies”, which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these “third-party cookies” are used are to obtain access statistics and to guarantee the payment transactions that are carried out.

How can I avoid using Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account there will be limitations on your ability to use our website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

By using our website, you agree to us placing these sorts of cookies on your device and accessing them when you visit the website in the future. If you want to delete any cookies that are already on your computer, the Help section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website.

If you have any questions about our Cookies Policy, please get in touch via our Contact Form. We are happy to help you with any concerns.

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